Terms & Conditions (English)

                                                      Orders & Cancellation 

                                                 Full payment for orders placed in the Cart must be made withinn 24 hours. Only until full payment have been made, the

                                                 items in your cart are not kept/reserved, and may be purchased by other customers.

 

                                                 We will notify you if orders that you have paid are no longer available or have just been puchased by another customer.

                                                 We do not accept any cancellation of order after payment have been made.

 

                                                 No Refund/Exchange

                                                 All sales are final. We do not accept Returns for Exchange or Refund. Hence, please think twice & read through our Terms &

                                                 Conditions In Detail before placing an order & making payments. 

 

                                              Things To Take Note:

                                                 Photos are taken by Schon Collection with our own in house model. 

 

                                              Product Display

                                                 We make our best effort to ensure that the colours of our garments are displayed as accurate as possible. However, we cannot

                                                 guarantee that any colour displayed on your monitors is completely accurate due to variations in computer monitors.

 

                                                 Size Mesurements

                                                 For the measurements, please allow for discrepancy of 2cm-4cm. 

                                                       

                                              Returns Eligibility & Exchange Period/Process

                                                 No Refund !!!

                                                 Only Defective items with major defect or stains larger than RM0.10 coin are eligible for Return for Exchange! No Refund !

                                              Schon Collection will not hold any responsibility for any loss or damage to goods during shipment. 

 

                                                 Example Of Defective Items Not Eligible For Exhange:

                                                         ► loose sewing or loose button stitches

                                                         ► Fabric shrink 

                                                         ► Colour Bleed

                                                         ► Colour different from displayed on website

                                                         ► Size descripancies (2cm-4cm)

 

                                                Due to hygienic reasons, we do not accept returns for items like fashion jewelry, swimwear, hair accessories, hats, hosiery,

                                                 intimates/lingerie, beauty products or any other products that are related to hygiene.

 

                                              ⇒ To be eligible for an exchange or refund:
 
                                                - You will need notify via message on our Facebook Page at https://www.facebook.com/SchonCollectionBoutique/ 
                                                   or email us at [email protected] & send us pictures as proof of the defective item within 3 working days
                                                   of receiving the item/s ; 

                                                 - You need to get approval from Schon Collection first before returning the item/s for exchange 

                                                 - If we approve, item/s must be returned within 5 working days.

 

                                                 *** If a return is sent outside of this time frame, we will use our discretion as to whether we can make an exception in accepting it. 

                                                 During returns, Schon Collection will not be liable for damages to packages, packages missing or lost in transit until we recieve it.

 

                                              To be eligible for return for exchange, item/s need to be:

 
                                                       ► Unworn
                                                       ► Unwashed
                                                       ► Tags still attached (if applicable)
                                                       ► In new condition
                                                       ► In its original packaging  

                                                Items which are not received in their original condition as defined above will be held by us until an agreement is reached, so please

                                                take due care when trying on your order. In particular, take care not to get makeup/deodorant/perfume on the garment. In the rare

                                                event that a return is rejected, the decision is final and not negotiable.

 

 
                                                To start a return, please mail to the following address :

                                                    ATTN: Schon Collection Returns Department

                                                       No. 7, Jalan Kemuning Indah,

                                                       32/136A Indah Elite, Kemuning Utama,

                                                        40460 Shah Alam, Selangor, Malaysia                                   

                                         *** We only accept Returns via post.

 

                                             If you are unsure whether your items can be returned, or for any other inquiries, please message us on facebook 

                                             at https://www.facebook.com/SchonCollectionBoutique/ or email us at [email protected]

 

 

 

 

 

 

 

 

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